Last Updated: JUNE 01, 2026
At PandaMenu, we provide an unrestricted 7-Day Free Trial period for all new registrations. This trial is explicitly intended to allow restaurant managers, operators, and creators to thoroughly evaluate our core creation platform, construct layout hierarchies for items and categories, customize visual styles within our menu card theme customization studio, and test custom configurations on the QR code design canvas before any automatic payment captures process.
Strict Non-Refundable Policy Notice:
Because users have full operational access to build menus, structure custom item groups, skin custom template cards, and generate functional QR codes completely free of charge for 7 days prior to their first premium billing execution, all subscription charges processed after the trial concludes are fully final and strictly non-refundable. We do not issue partial adjustments, cash balances, or refunds for remaining unused days inside an active billing timeline.
You are completely free to terminate or cancel your premium subscription account at any point directly through your administrative portal settings.
Upon successful execution of a cancellation order command, future automated recurring payment renewals via the gateway will clear instantly. However, your access to the menu creator tools, customized themes, live layout templates, and downloadable assets on the QR design canvas remains completely active and functional for the exact remaining duration of your current paid billing period. Your account will gracefully migrate back onto our restricted tier only once that specific period reaches its expiration target date.
It remains the sole responsibility of the account holder to initiate cancellation requests before a recurring billing cycle triggers if they wish to prevent subsequent automated payment capture. Cancellations must be logged inside the setup manager at least 24 hours prior to the renewal target date to allow status synchronization filters to resolve safely across background payment processors.
If your payment system registers transaction errors due to explicit payment gateway latencies, or if you encounter processing irregularities inside your billing profile, get in touch with our support lines immediately: